Drop-In Family Pass

How to Drop-In on a STARSkate Session

You do not have to purchase a Drop-In Family Pass to register for a drop-in session.  You may register and pay for one session at a time.   All Drop-In programs have the drop-in symbol in the description.

1. Sign in to your account.
2. Go to your landing page, select the Menu, select Registration, then select STARSkate.
3. Type out the program name or the day in the Quick Search box (example: Tue) on the LIST VIEW or scroll down and find your program.
4. Click the red  button next to the program.
5. On the next pop-up screen, select the Drop-In tab.
6. Ensure you have the correct skater name.  Only sessions 2 hours to 4 weeks out will be displayed.
7. NOTE: If you are doing this on your phone, there is a small area that scrolls (between the Drop-in tab and the red OK button. This is where the dates will be listed. Watch this video > drop-in-movie.MP4. 
8. Select the session date you want (the little box (highlighted blue) next to/under the cost)
9. NOTE: You can select more than one (1) drop-in session date per invoice as long as they are the same denomination/amount.
10. Select ADD.
11. Select View Cart (or Shopping Cart).
12. If you have a Drop In Family Pass, submitting the cart items will result in a zero balance, and an invoice will be emailed to you.
13. If you DO NOT have a Drop-In Family Pass, the system will charge you the appropriate per session fee.
14. Please send the invoice to your skater's phone. They will need to show the Skating Director when they get to the ice. The Skating Director is:
    
    • CJ in Fall/Winter
15. If your skater does not have a phone, please provide them with a paper copy.

About the Drop-In Family Pass (14% Discount Tickets)

1. You may now use your new Drop-In Pass (formerly Pick-Up pass) for:
   • STARSkate On-ice - Fall/Winter
   • STARSkate Christmas Ice
   • STARSkate August Warm-up Ice
2. Your skater must be qualified for the session they are dropping in on, the space is available, and your coach has given their consent.
3. As always, any family member may use the Drop-In pass, provided the skater meets the requirements in item 2 above.

Check what is left in your Drop-In Pass

1. Sign in to your account.
2. Go to My Account
3. Go to the Tickets tab. It will show you your remaining redemptions, or tickets you have left to use.

Purchase a Drop-In Pass

When your existing minutes run out, you will need to purchase a new Drop-In Pass below.

1. Choose your preferred duration: 60, 45 or 30 minutes.
   
   • A single 60-min Drop-In is $25. A 5-pack of "tickets" works out to $18 per 60 minutes.
   • A single 45-min Drop-In is $18.75. A 5-pack of "tickets" works out to $13.50 per 45 minutes.
   • A single 30-min Drop-In is $12.50. A 5-pack of "tickets" works out to $9 per 30 minutes.
2. IMPORTANT: The system only allows you to use one "ticket" per session, and you must use the correct minutes. In other words, if you want a 60-minute session, you cannot use two 30-minute tickets. If you don't have the correct denomination, please email info@lbfsc.ca; The system admin can change the denomination for you.