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How to Drop-In on a Session without a Drop-In Family Pass

You do not have to purchase a Drop-In Family Pass to register to drop-in on a session.  You may also register and pay for one session at a time.  Please follow the instructions "How to use your Drop-In Pass "Tickets", the only difference is in item 10, the cost will be the cost of the session.

Drop-In Family Pass (10% Discount Tickets)

  1. You may now use your new Drop-In Pass for:
    • On-ice
    • Off-Ice
    • Fall/Winter
    • Christmas Ice
    • August Warm-up Ice
  2. Your skater must be qualified for the session they are dropping in on, that space is available, and your coach has consented.
  3. As always, any family member may use the Drop-In pass, provided the skater meets the requirements in item 2 above.

Check what is in your Drop-In Pass

  1. Sign in to your account.
  2. Go to My Account
  3. Go to the Tickets tab. It will show you what "tickets" you have left to use.

Purchase Drop-In Pass

When your existing minutes run out, you will need to purchase a new Drop-In Pass.

  1. Sign in to your account.
  2. Go to Registration tab > Drop-In Pass (near the bottom of the list)
  3. Choose your preference 30, 45 or 60 min. You may also purchase a 5 pack of "tickets."
    • A single 60 min Drop-In is $20, a 5 pack of "tickets" works out to $18/60 min.
    • A single 45 min Drop-In is $15, a 5 pack of "tickets works out to 13.50/15 min.
    • A single 30 min Drop-In is $10, a 5 pack of "tickets" works out to $9/30 min.
  4. The system only allows you to use one "ticket" per session, and you must use the correct minutes. In other words, If you want a 60-minute session, you cannot use two tickets of 30 minutes each. If you don't have the correct denomination that you need, please email; Corinne can change the denominations easily.

How to use your Drop-In Pass "Tickets"

  1. Sign in to your account.
  2. Go to your landing page, select the Menu, then choose Registration.
  3. Type out the course name in the Quick Search box (example: Mon STARSkate).
  4. Select the Drop-In tab.
  5. Select your skater's name.
  6. Between the Drop-In tab and the red Add button, there is an area that can be scrolled – this is where the course session dates are listed (on some phones, this scroll area is not easily visible). Watch this video drop-in-movie.MP4. Only sessions from 4 weeks out will display if you are registering up to 2 hours before the session starts.
  7. Select the session date you want (the little box under the cost).
  8. Select Add.
  9. Select View Cart (or Shopping Cart). NOTE: Only one (1) ticket can be used per invoice. If you want to use 3 tickets, you will need to register/submit 3 separate invoices.
  10. Submitting the cart items will give you a zero balance, and an invoice will be emailed to you.
  11. Please send the invoice to your skater's phone. They will need to show the Skating Director when they get to the ice. The Skating Directors are:
    • CJ in Fall/Winter
    • Leigh in Spring/Summer
  12. If your skater does not have a phone, please provide them with a paper copy.

Drop-In Family Pass | (Members Only) | 5 Sessions | 30 MINS


Drop-In Family Pass | (Members Only) | 5 Sessions | 45 MINS


Drop-In Family Pass | (Members Only) | 5 Sessions | 60 MINS